Location: 

50 Bay Street Staten Island NY 10301

Job Type: Full Time

Job Summary:

Seamen’s Society for Children and Families (“Seamen’s Society”) is seeking a results-driven team player who will exercise bold leadership of the agency’s program quality assurance and quality improvement operations.  This position is critical to supporting a family-focused practice designed to ensure the safety, permanency, and well-being of the children, and stabilization of the families, served by the agency. The position works in partnership with program directors, and senior leaders, to monitor, assess, and consult on each program’s strengths and improvement opportunities, using relevant and timely data techniques and innovations, in order to ensure program performance measures are consistently achieved.

Duties and Responsibilities:

• Define, execute and continuously improve agency-wide systems through program(s) performance monitoring, operational audits, internal and external data analysis, and the production of regular, timely, performance reporting as mutually defined with the agency’s program leaders. This would include the creation of internal service provider “Service Level Agreements’ (SLAs) with the program leaders, that would define, by program, the expectations of the QA/QI department, and related areas. The SLAs should be adjusted as the needs of the programs evolve.
• Report program(s) incident trends and provide recommendations to resolve identified gaps in processes or protocols. Work with the program teams to create corrective action plans and provide oversight for implementation and impact assessment.
• Develop and implement process for conducting internal investigations of serious incidents, focusing on safety and risk. Act as agency point person for reports to external stakeholders on serious incidents and follow up actions.
• Lead Quality Improvement and Quality Assurance Meetings, or Committees, to review findings from internal and external sources. Develop, monitor, and implement on-going improvement activities including, but not limited to, Quality Improvement (QI) and Corrective Action Plans (CAP), which identify each program’s strengths and opportunities for improvement.
• Continually evaluate organizational needs, including periodic review of program policies, procedures and practices, and assure program operating manuals are up to date with City and State regulatory mandates and Administrative Directives (ADMs).
• Oversee and coordinate program efforts regarding meeting regulatory mandates and performance assessments. Conduct assessments and evaluate strategies to elevate overall quality and performance, as necessary. Monitor and support programs on the utilization of best practices based on data collection and insight from various QA/QI standards, in partnership with the City, State, Federal, or other regulatory bodies.
• Oversee and coordinate internal and external audits, site visits, program reviews, and evaluations, conducted by City, State, Federal, and all other governing and regulatory bodies.
• Supervise and develop quality assurance specialists such that the team is continuously enhancing and applying skills that support the performance measurement needs of the programs.
• Develop strategies to enhance data collection and processes in support of program improvement plans and program-specific outcomes. Provide guidance and support to programs in developing Key Performance Indicators and Agency-Wide Quarterly reports.
• Develop visual platforms to share data, best practice highlights, and other information pertaining to program quality assurance.
• Perform other responsibilities, ad hoc inquiries, and special assignments as requested by the President/CEO, program Vice Presidents, or others, as needed.

Skills, Knowledge, and Abilities: 

• Proactive, with the ability to work as a true business partner at senior levels.
• Experience with the NYC child welfare system and familiarity with the reporting tools and systems used by the City of New York (Administration for Children’s Services, Department of Health and Mental Hygiene, and Department of Education, etc.) and State of New York (Office of Children and Family Services, Department of Health, etc.), and all other affiliated government agencies.
• Knowledge of Medicaid managed care, child welfare regulations, and related QA/QI processes.
• Skilled in data analysis, interpretation and turning data into useful information to inform decision-making and continuous process improvements.
• A collaborative and flexible style with strong service mentality. Tactful, mature, flexible.  A team player who is skilled at proactively providing insightful guidance to program(s) leadership.
• Strong problem-solving skills and the ability to make solid, and timely, assessments and decisions.
• A hands-on manager with a desire to work in a dynamic mission-driven environment.
• An effective communicator with strong oral and written skills.
• Strong commitment to developing and teaching team members.
• A demonstrated commitment to the social sector with a passion for the organization’s purpose.
• Unquestioned integrity, credibility and honesty.
• Ability to perform the essential functions of the job with or without a reasonable accommodation.

Qualifications/Requirements:

• Minimum qualifications include a Bachelor’s degree and, at least, 5 years of related experience, including making actionable recommendations to senior leadership. Master’s degree in Public Administration, or related field, preferred.
• Preferred experience with relevant data analysis and managing a quality assurance function for a nonprofit organization in the child welfare field.
• Must have a strong working knowledge of standards of practice within the ACS and OCFS child welfare system.
• Must have expertise in CNNX (Connections) and other industry supported data warehouse systems (e.g., PROMIS).
• Requires a minimum three years of supervisory experience.
• Performs other duties/responsibilities, as assigned, within the scope of the position.
• Our agency operates in 2 locations: Staten Island and Brooklyn. The position is based in Staten Island, but will interact, and meet with, personnel in both locations.

Compensation and Benefits:

The salary for this role is competitive and commensurate with experience. The company also offers a comprehensive benefits package which includes a 403(b) plan, medical coverage, vision, dental and additional employee benefits.

Location: 

1668 Pitkin Ave, Brooklyn 11212

Job Type: Full Time

Location: 

1668 Pitkin Ave, Brooklyn 11212

Job Type: Full Time

Job Summary:

To provide and deliver the provision of all necessary required services to the families in foster care and work in collaboration with outside agencies. Additionally, the TFFC social worker serves as the lead worker who in the absence of the program supervisor may request the submission of all required documents from the socio-therapist

Duties and Responsibilities:

• Complete all reports in a timely manner
• Complete all required fieldwork on a bi-weekly basis and document visits
• Monitor and maintain compliance with casework milestones and time frames with City and State regulations. Reassess permanency-planning goals periodically to facilitate permanency in light of time frames. Goals are reviewed in FASP, PH reports and FTC summaries.
• Facilitate the service plan through referrals, planning and Casework counseling-Attend court hearings
• Schedule and monitor all parent/child visits as needed.
• Facilitate the monthly TFFC Foster Parent Cluster Group
• TFFC Social Worker in conjunction with socio-therapist work collaboratively to provide all related services in accordance to TFFC contract
• As needed will coordinate and participate in meetings with school teachers and other service providers who work with our TFFC children and families
• Reassess makes referrals to psych department to ensure adequate mental health services are provided along with participation in quarterly clinical treatment conferences

Skills, Knowledge, and Abilities:

• Computer proficiency and knowledge of Connections
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to handle and resolve recurring problem
• Participate in on-going trainings to enhance job skill
• Ability to perform the essential functions of the job with or without a reasonable accommodation

Qualifications/Requirements:

• Bachelor’s degree and driver’s license required. Prior experience preferred
• Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions, you may be temporarily transferred to either site to meet program needs
• Due to the nature of the work environment work hours will be based on needs of program and may vary including possibly Saturday.

Location: 

50 Bay Street SI NY 10301

Job Type: Full Time

Job Summary:

To provide and deliver the provision of all necessary required services to the families in foster care and work in collaboration with outside agencies.

Duties and Responsibilities:

• Complete all reports in a timely manner

• Complete all required fieldwork on a monthly basis

• Monitor and maintain compliance with casework milestones and time frames with City and State regulations.

• Facilitate the service plan through referrals, planning and Casework counseling

• Schedule and monitor visits as needed

• Reassess permanency-planning goals periodically to facility permanency in light of time frames

Skills, Knowledge, and Abilities:

• Computer skills and knowledge of Connections

• Ability to establish priorities, work independently, and proceed with objectives without supervision

• Ability to handle and resolve recurring problems

• Participate in on-going trainings to enhance job skills

• Participate in on-going trainings to enhance job skills

• Ability to perform the essential functions of the job with or without a reasonable accommodation

Qualifications/Requirements:

• Bachelor’s degree and valid Driver’s License required.

• Prior experience preferred

• Due to the nature of the work environment work hours will be based on needs of program and may vary.

• Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions, you may be temporarily transferred to either site to meet program needs

Location: 

50 Bay Street SI NY 10301

Job Type: Full Time

Location: 

50 Bay Street Staten Island NY 10301

Job Type: Full Time

Job Summary:  RN Clinical Supervisor

Provide oversight and supervision within their scope of practice to nursing and administrative staff.

Duties/Responsibilities:

• Ensure that children’s medical and dental needs are met, and records are maintained according to NYC children’s services regulations
• Clinical supervision of medical staff
• Work with the direct treatment providers to establish treatment goals for children, utilizing historical and current available information
• Function as part of an interdisciplinary team within health services and Foster Care and promotes interdisciplinary teamwork
• Develop internal departmental policies
• Liaise with outside stakeholders including contract negotiation with health and behavioral health service providers
• Participate in stakeholder meetings and committees
• Emergency medical health consultation services
• Ensure staff are trained on EHR or any other electronic records being utilized by the department.
• Conduct medical eligibility recommendations for foster care rates pertaining to health care conditions
• Review and approve required medical health forms
• Quality oversight and improvement of services

Skills, Knowledge and Abilities:

• Excellent verbal and written communication skills
• Good math skills
• Proficient in Word, Excel, electronic health records and care coordination records (preferably Accumedic).
• Willingness to work as part of a collaborative team
• Knowledge of managed care environment and infrastructure
• Ability to perform the essential functions of the job with or without reasonable accommodations

Qualifications and Requirements:

• NYS licensed RN required. BSN preferred.
• 1-3 years of progressive supervisory/management experience required.
• 1-2 years’ experience as part of a care coordination team preferred.
• Due to the nature of the work environment work hours will be based on needs of program and may vary. Must be available to work Monday – Friday, between 9am 6 pm
• Performs other duties/responsibilities as assigned within scope of position
• Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites may be necessary.

Location: 

50 Bay Street Staten Island NY 10301

Job Type: Full Time

Job Summary: Clinical Supervisor

To manage and provide clinical and administrative supervision to Mental Health Clinicians.  Provide clinical treatment services to foster children and parents as part of the foster care service plan focused on addressing mental health issues.

Duties and Responsibilities:

• Coordinate care for all children and adolescents via appropriate resources, referrals and community services.
• Manage and provide clinical and administrative supervision to Mental Health Clinicians.
• Collaborate with the treatment team to establish treatment goals for children.
• Attends all required trainings to enhance skills working with high risk population.
• Communicate with the family, Foster Care department, Health Services department and Health Home Care Management department to enhance and monitor treatment.
• Review all health care information, records and approve behavioral health forms.
• Lead bi-monthly clinical case conferences to enhance client compliance, skill development and integration of services.
• Review and monitor completion of special rate packages for behavioral health.
• Assign and review initial mental health screenings and annual mental health screenings to assess children eligibility for behavioral care.
• Provide individual counseling to children and adolescents.  Including collateral session with caretaker and birth parent as needed to enhance treatment.
• Completes and maintains all required documentation including, but not limited to progress notes, psychosocial, and treatment plans. Required documentation will show the client is being assisted with developing skills, psychoeducation and intervention to increase goal obtainment.
• Collaborate with the community to advocate for the needs of children in the foster care system.
• Provide Emergency behavioral health consultation services.

Skills, Knowledge, and Abilities:

• Must have excellent verbal and written communication skills.
•  Computer proficiency.
• Ability to manage and supervise staff.
• Knowledge of Evidence Based Treatment and short-term treatment modality is a plus.
• Ability to work as part of a multi-disciplinary team.
• Ability to perform the essential functions of the job with or without a reasonable

accommodation   .

Qualifications/Requirements:

• Licensed Clinical Social Worker (LCSW) and valid Driver’s License required. Bilingual a plus.
• At least three years of supervisory experience in a mental health facility, foster care, preferably working with children.
• Due to the nature of the work environment work hours will be based on needs of program and may vary.
• Position required to cover both sites, based on program needs.

• Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites is required.

• Performs other duties/responsibilities as assigned within the scope of position.